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Effective date: June 23, 2026

Credence Chiropractic (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, https://www.credencechiro.com, how we use it, and the choices you have. By using our website or submitting information through our forms, you agree to the practices described below.

This policy covers information collected through our website. Protected health information you provide as a patient is handled separately in accordance with HIPAA and our Notice of Privacy Practices.

Information We Collect

We only collect personal information that you voluntarily provide or that is needed to operate our website and respond to your requests. This may include:

  • Contact details — your name, email address, phone number, and any message you send when you complete a contact form, request an appointment, or sign up for our newsletter.
  • Appointment and intake information — details you submit through our scheduling and new-patient intake forms so we can prepare for your visit.
  • Technical data — your IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule appointments.
  • Send appointment reminders, follow-ups, and—if you opt in—newsletters and practice updates.
  • Operate, maintain, and improve our website and services.
  • Comply with legal, regulatory, and healthcare obligations.

We do not sell or rent your personal information to third parties.

Forms, Scheduling & Third-Party Services

Our website is built on WordPress and relies on trusted third-party services to provide forms, scheduling, and communications. When you submit information through these tools, it is processed by the relevant provider on our behalf, subject to their own privacy and security commitments:

  • Contact and lead forms powered by our marketing and CRM platform (GoHighLevel / LeadConnector) to capture and manage inquiries.
  • New-patient intake forms used to securely collect health history before your first visit.
  • Online scheduling used to book and manage appointments.

We share information with these providers only to the extent necessary to deliver the service you requested.

Cookies & Analytics

Like most websites, we use cookies—small text files stored on your device—to help the site function, remember your preferences, and understand how visitors use our pages. We also use analytics services to collect aggregate, non-identifying statistics about site traffic so we can improve the experience.

You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the website may not function properly if cookies are disabled.

Embedded Content from Other Websites

Pages on this site may include embedded content (for example, maps, videos, reviews, or scheduling widgets). Embedded content from other websites behaves exactly as if you had visited that website directly, and those sites may collect data about you, use cookies, and monitor your interaction with that content.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us against loss, misuse, and unauthorized access. While no method of transmission over the internet is completely secure, we work to keep your data protected and limit access to those who need it.

How Long We Retain Your Data

We retain the information you submit for as long as needed to respond to your request, provide care, and meet legal or recordkeeping requirements. Newsletter subscribers’ information is retained until you unsubscribe.

Your Rights & Choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing emails at any time using the unsubscribe link or by contacting us. To make a request, use the contact details below.

Links to Other Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of those websites and encourage you to review their privacy policies.

Children’s Privacy

While we proudly care for pediatric patients, our website is intended for use by adults. Information about a child is provided by a parent or legal guardian, and we do not knowingly collect personal information directly from children online.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: